Great Customer Service

Sadly, I’ve had nothing exciting to post.  We have been very boring lately.  I know!  How can {d&k} have such a boring life?  Haha.  You know what?!  Sometimes that’s okay!  I’ll take a boring life over the crazy, hectic, never-see-my-husband-or-zoo life we had back in Ohio any day.

I did want to share with you my awesome customer service experience today.  I’m a pretty independent person.  If someone asks if I need help in a store, I will almost always say no.  I especially hate those select stores where the employees pounce on you right when you walk in and won’t leave you alone.  I just want to shop in peace, thankyouverymuch.  And, now that I’m preggo and you can noticeably tell (that might be an understatement – I am HUGE), I get asked a lot more if I need help.  And, like I said, I’m independent so I always say no.  Just because I’m pregnant, doesn’t mean I need help loading grocery bags into my car.  Now, if you want to come home with me and put all my groceries away, that’s a totally different story!

But, today was different.  I had to swing by the pet store and get some dog food.  The poor zoo was down to their last few bits of kibble this morning.  Oops.  We live very close to all of the pet store chains, but Pet Supplies Plus is my favorite.  It’s small, I know where everything is, and it’s one of the only stores that carries Elvis’ dog food (because, yes, of course one of my dogs has to be on special food for his epilepsy – yes, of course one of my dogs has epilepsy).  So, I run into Pet Supplies Plus to get 2 bags of dog food.  I know where everything is so it was going to be a very quick trip.  Turns out, I was the only customer there and the employees were overly excited to see me.  I was frightened.  I thought they might not leave me alone.  One of the employees asked me if I needed help finding anything and I said that I did not and that I was just there for 2 bags of dog food.  He started walking with me and said there was no way he was going to let me lift dog food into my cart.  This time, he had a point.  They are pretty heavy bags.  So, I decided to let him help me.  He grabbed the first bag and then led me to where the next bag was.  He threw that in the cart as well.  Then he asked if I needed anything else.  I told him I was going to go look at dog bones and he said he would meet me at the cashier.  A few minutes later I wandered up to the front and he was waiting for me, like he said he would be.  I checked out and he grabbed the cart and wheeled it out to my car for me.  He then loaded the bags of dog food into the back of my car, closed the back, and walked to the front and opened my door for me.  That was so sweet!  He definitely went above and beyond and that made me happy!  I feel like he is the type of employee that would have done that for me whether I was pregnant or not.  Now, whether I would have let him is a whole other story.

So, I just thought I would share that little story with you today and to tell you that if you do not shop at Pet Supplies Plus, I highly recommend it!

I hope everyone is having a terrific week!  I do have a few more things to share with you this week.  And, I promise I will try not to let the blog get so dusty!

Thanks for stopping by!  Enjoy your day,
{d&k}

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